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Terms & Conditions

Terms & Conditions - the basics

Welcome to ME. Candles! By purchasing or using our products, you agree to the following terms and conditions. Please read them carefully before completing your order.

1. Shipping and Delivery

  • Orders will be processed and shipped within 5-7 business days.

  • We are not responsible for delays due to customs, postal services, or other factors outside our control.

  • Customers will receive tracking information once the order has been dispatched.

2. Returns and Exchanges

  • Due to the nature of our products, we do not accept returns on used candles.

  • Unused, unopened items may be returned within 14 days of purchase for a refund or exchange, minus shipping fees.

  • Customers are responsible for return shipping costs unless the product arrived damaged or defective.

  • Please contact our customer service at [Insert Email] for any issues or questions regarding your order.

3. Damaged or Defective Products

  • If your item arrives damaged or defective, please email [Insert Email] within 48 hours of delivery with your order number and a photo of the damaged product.

  • We will offer a replacement or refund, depending on the situation.

4. Product Information

  • Our candles are made with natural ingredients, and slight variations in scent or color may occur.

  • ME. Candles are for external use only. Discontinue use if irritation occurs.

5. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.

6. Intellectual Property

  • All content, including product descriptions, images, and branding, is the property of ME. Candles and may not be used or reproduced without our permission.

7. Limitation of Liability

  • ME. Candles is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products.

  • Always follow safety instructions when using candles to prevent fire, injury, or property damage.

8. Changes to Terms and Conditions

  • ME. Candles reserves the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of our products indicates acceptance of the updated terms.

9. Contact Us

Disclaimer: ME. Candles are designed for external use only. Use the product at your own risk. We are not responsible for any damage, injury, or allergic reactions resulting from the use or misuse of this product. Always follow the provided safety instructions, and discontinue use if irritation occurs. By using this product, you agree that ME. Candles and its affiliates are not liable for any claims, damages, or losses arising from its use. Keep out of reach of children and pets. Never leave a burning candle unattended. Burn within sight, away from drafts and flammable items. Perform a patch test before using the melted wax as a massage oil.

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