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Shipping Policy

Last Updated: 10-8-2024

At ME. Candles, we strive to offer a smooth and timely shipping experience for all of our customers. Please review the details of our shipping policy below.

1. Order Processing

  • All orders are processed within 2-3 business days (excluding weekends and holidays) after you receive your order confirmation email.

  • Orders placed after 5 PM on weekdays or on weekends will begin processing the next business day.

  • You will receive another notification when your order has shipped.

2. Shipping Time

  • Standard shipping takes between 5-7 business days after your order is processed, depending on your location.

  • Expedited shipping options are available for an additional fee and can be selected at checkout.

3. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout based on your shipping location and the selected shipping method.

  • Delivery times may vary based on your location and the carrier’s availability. Please note that shipping delays may occur due to factors outside of our control, such as weather or postal service disruptions.

4. Order Tracking

  • Once your order has shipped, we will provide you with a tracking number via email. You can use this number to track your package online.

5. Shipping Locations

  • We currently ship to addresses within the United States.

  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

  • For international orders, please contact us directly for shipping options.

6. Shipping Delays

  • While we aim to meet all shipping deadlines, certain circumstances may cause delays in shipping, such as weather conditions, postal service interruptions, or other unforeseen events. We are not responsible for delays caused by the carrier.

7. Lost or Stolen Packages

  • ME. Candles is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier to resolve the issue.

8. Damaged or Defective Products

  • If your product arrives damaged, please contact us within 48 hours of receiving your order at [Insert Email] with your order number and photos of the damaged item. We will arrange for a replacement or refund.

9. Order Changes or Cancellations

  • If you need to modify or cancel your order, please contact us within 24 hours of placing your order. Once your order has shipped, we are unable to make changes or cancel it.

10. Contact Us

For any questions or concerns about your shipment, feel free to contact us at:

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