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Privacy Policy

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Last Updated: 10-8-2024

ME. Candles values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: When you place an order or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending confirmation and shipping updates.

  • To communicate with you regarding promotions, special offers, and other updates (you can opt out of marketing emails at any time).

  • To improve our website, services, and customer experience by analyzing usage data.

  • To comply with legal requirements and prevent fraud or security breaches.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer service.

  • Legal Compliance: We may disclose your information if required by law, or to protect the rights, property, or safety of ME. Candles, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, understand how our website is used, and deliver personalized content.

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some website features may not function properly if cookies are disabled.

5. Data Security

We are committed to protecting your personal information. We use a variety of security measures, including encryption and secure payment gateways, to safeguard your data against unauthorized access, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your personal data.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions (such as legal obligations).

  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at customersupport@mecandlesco.com

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated at the top of the policy. Your continued use of our website after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 


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